It is one of the key issues faced by the Cash app users on the technical front. Often, the users complain that the cash app won’t let them scan the back if there any ID cards. Before we share the tips to fix this issue, you need to keep in mind a few things. For instance;
Ensure to take the photo in a well-lit area
Make sure it is glare-free and free from reflection
Place the ID in a dark background
The ID (license) needs to be verified and not expired.
Likewise, there are few more ways you can fix the cash app that won’t let you scan your id or any license. Below are tips to follow for you.
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cash app not scanning back of id 2021
Contact Cash Support
To speak to a Cash Support representative, please contact support through your Cash App, cash.app/help or our phone line.
How do I contact Cash Support through the App?
Tap the profile icon on your Cash App home screen
Scroll down and tap Cash Support
Tap Something Else
Navigate to your issue
Tap Contact Support
How do I contact Cash Support on the web?
Navigate to cash.app/help
Scroll down on this page and click the “Contact Support” link at the bottom of this page.
Login
Navigate to your issue
How do I call Cash Support on the phone?
If you are unable to get help through Cash App or cash.app/help, you can reach us by calling 1 (800) 969-1940.
Regards, Bruce