Game Drops received official information from Sony. PlayStation is a finalist for the 2022 Reclame Aqui award.
PlayStation is one of the finalists for the 2022 Reclame Aqui Award, competing in the Games category. Held by the website of the same name, the award seeks to recognize and disseminate good practices by companies from different segments in favor of consumers.
PlayStation's nomination came thanks to the results achieved on the Reclame Aqui platform – the company has an overall rating of “EXCELLENT”, with a score of 8.6. In addition, 100% of requests are reported as answered and there is a high problem resolution rate: 86%.
Since 2015, PlayStation Brasil has been reinforcing its commitment to Brazilian consumers and adopting a series of tools and processes to improve the brand's relationship with the public. The results are noticed year after year. In 2020, the company had a “GOOD” rating and 92% of requests were met, which shows an evolution in satisfaction rates.
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